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Privacy Policy – Version 2025

Introduction

Data protection is a matter of trust, and your trust is of great importance to us. We therefore strictly adhere to applicable privacy laws. This means that your data is safe with us and that we will always use it carefully and responsibly.

In this Privacy Policy version 2025, we explain what we do at the MX-DEALS web store, how we handle your personal data, and what rights you have regarding the use of your data.

When processing personal data, we comply with the requirements set by current privacy legislation. This means, among other things, that we:

  • clearly state for which purposes we process personal data. We do this explicitly through this Privacy Policy;

  • limit our collection of personal data to only those personal data necessary for the purposes described as legitimate;

  • first ask for your consent to process your personal data in cases where your consent is required;

  • take appropriate security measures to protect your personal data, and also require this from parties processing your personal data on our behalf;

  • respect your right to view, correct, or delete your personal data upon your request.

MX-DEALS is the responsible entity for registering, processing, and using your personal data within the meaning of the Data Protection Act.

In this Privacy Policy, we explain which personal data we collect and use, and for what purpose. We recommend that you read this policy carefully. If you have any questions or comments, please contact us via the contact details at the end of this document.

 

 

The use of personal data

When using our website, you leave certain data with us. These may be personal data. We collect this data through various channels, for example when you order items through our website or participate in a promotion or competition.

We only store and use the personal data provided by you in the context of the service you requested, or data that is clearly provided to us for processing.

We use the following data for the purposes stated in this Privacy Policy version 2025:

  • First and last name

  • Email address

  • Address details

  • Telephone number

  • Technical data of the equipment you use (such as IP address, MAC address, and software used)

  • Your browsing behavior on our website, such as click behavior and visit duration

  • Payment details

  • Purchase history

  • Login details of your account

 

Data for processing your order

When you place an order, we need certain information from you to deliver your order and keep you informed of its progress. This data is also necessary for returns or repairs.

For this, we collect your name, email address, delivery address(es), payment details, and telephone number.

The data are required to execute the agreement you have entered into with us. By law, we must retain data related to your order for seven years.

 

 

Data in your account

For certain parts of our web store, you must first register. You then create a personal account, with which you can log in using your email address and a self-chosen password.

In your personal account, we store the following data: your name, address, city, phone number, email address, and possibly your date of birth. We also store your order history, transactions, and newsletter preferences.

With your account, you can view, modify, or delete your data yourself.

We keep the data in your account as long as you are an active customer. When you have not logged in for seven years, we delete all your data. You can also request deletion of your data at any time via email.

 

 

Data about your contact with customer service

Our customer service is available 24/7. You can contact us by phone, email, chat, or social media (such as Facebook and Instagram).

For this, we use your name, address, city, email address, and possibly your IP address. We do this based on a legitimate interest: to assist you properly.

We keep notes about customer contact as long as you are an active customer so that we can help you better with follow-up questions. Messages via social media are stored for a maximum of one year, or shorter if you delete them yourself.

 

 

Data for an optimal shopping experience

We want to help you find the right products and therefore ensure that our website functions optimally. During your visit, we temporarily collect technical information, such as IP address, browser settings, and system information from your device. This data is used only during the visit and not stored.

 

 

Data for marketing

You can sign up for our newsletter. In it, we inform you about new products, offers, promotions, and news from the motocross world.

Your subscription counts as consent to receive our newsletter. You can unsubscribe at any time via the unsubscribe link in the newsletter or through your account. After unsubscribing, we delete your data within three months.

 

 

Data for competitions and promotions

When you participate in a competition or promotion, we ask for data such as your name, address, and email address. We use this data to carry out the promotion and to inform winners.

Processing takes place based on your consent. The conditions of each promotion specify exactly how long we retain this data.

 

 

Data to prevent fraud

We use personal data, including IP addresses and browsing and purchasing behavior, to prevent and combat fraud and abuse. We do this only when necessary to ensure the security of our customers and systems.

 

 

Publication

We never publish your customer data and do not pass it on to other commercial parties for publication or promotional purposes.

 

 

Disclosure to third parties

In some cases, we share data with trusted partners involved in executing our agreement with you. These parties use your data solely for the agreed purpose.

We have signed processing agreements with all our partners to ensure safe handling of your data.

 

Logistic partners

We work with carriers such as DPD, UPS, PostNL, and DHL. They receive your name and delivery address from us to deliver your order.

 

Other external service providers

We engage service providers for hosting, maintenance, customer service, marketing, research, and financial services. These parties only receive the data necessary to perform their tasks and do not use it for their own purposes.

 

Social media

On our website, you will find social media buttons from, among others, Facebook and YouTube. These buttons only link to our own pages and do not transfer personal data.

 

The government

In some cases, we are legally required to provide data to government authorities, for example to the Tax Authority, police, or regulators as part of an investigation.

 

Only at your request: with other companies

We share your data with other companies only if you have explicitly given your consent.

 

 

Cookies

Our web store uses cookies for a properly functioning and user-friendly website. When you visit our site for the first time, we inform you about this and refer you to our Cookie Policy version 2025.

You can disable cookies via your browser, but this may affect the website’s functionality.

We make agreements with external parties that place cookies, but we do not have full control over what they do with this data. Please consult their privacy statements for more information.

 

 

Google Analytics

We use Google Analytics to analyze how visitors use our website. We have a processing agreement with Google, and IP addresses are anonymized. The obtained data are not shared with other Google services.

More information can be found in our Cookie Policy version 2025.

 

 

Retention periods

We do not retain your personal data longer than necessary. Legal retention periods (such as fiscal obligations) are strictly observed. Specific retention periods can be found in the respective sections of this Privacy Policy version 2025.

 

 

Security of personal data

We take appropriate technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access.

Our security measures include, among others:

  • Up-to-date security software, virus scanners, and firewalls;

  • Secure internet connections (TLS/SSL);

  • Limited and controlled access to personal data;

  • Employee training in careful data use;

  • Use of DKIM and SPF to prevent phishing and spam.

If you suspect misuse, you can contact us directly via info@mx-deals.nl

 

 

Third-party websites

Our Privacy Policy version 2025 does not apply to third-party websites to which we refer. We recommend that you always read the privacy policy of these websites before using them.

External websites:
Facebook – Google+ / YouTube – LinkedIn – Twitter – Instagram – Pinterest

 

 

Rights regarding personal data

You have the following rights:

  • Right to information

  • Right of access

  • Right to rectification

  • Right to object

  • Right to data portability

  • Right to restriction

  • Right to be forgotten / request to delete account

  • Right to file a complaint

To exercise these rights, you can contact our customer service by phone or email. In some cases, we may ask for a copy of your ID (with masked data) for verification.

We will respond to your request within four weeks.

 

 

Changes to this Privacy Policy

If changes are made to our web store, this Privacy Policy version 2025 may also be updated. Therefore, check regularly to ensure you are reviewing the most recent version. We do our best to announce major changes separately.

 

 

Contact

MX-DEALS
Meerbosweg 12
5469 PL Erp – The Netherlands

Phone number: 085-4012915
Chamber of Commerce number: 53469631
VAT number: NL002234836B81
Email: info@mx-deals.nl

Date of Privacy Policy: November 3, 2025
Version number: 2025.1